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JOBS

SALES EMPLOYEE

Are you passionate about running, cycling and swimming? Do you thrive in a dynamic and customer-centric environment? If so, we have an exciting job opportunity for you! Join our team at the leading triathlon shop in Aruba, where we cater for both local athletes and tourists from all around the globe. We are currently seeking a talented individual to fill the combined sales and rental communication position.
 

What may your working day look like?

At 8.40 AM you walk into the store, because at 8.45 AM we kick off with our daily team huddle. After the supervisor goes through the Daily Task List with the sales team, you open the store at 9.00 AM.

The first customer comes into the store and after a warm welcome you ask the right questions to determine which bike is the perfect match for their needs. You determine the correct frame size for the customer and immediately check whether the bike is in stock. You round up the sale with the customer after which you check with your colleagues from the service center when the bike will be ready to be picked up by the client.

In addition to sales, you are also responsible for all rental communication. Throughout the day, you respond to rental requests and customer inquiries via e-mail, prepare rental forms, and organize the rental schedule for our rental driver. You are the first point of contact for tourists looking to rent a bike, ensuring they have a smooth and enjoyable experience with our store.

 

During calmer moments in the store, you take the opportunity to organize the swimming department, so it looks perfect for when new customers come in. You do so by checking if all items are correctly priced, organized and neatly displayed. Afterwards, you take some time to work on your product knowledge through Trek University. Before you know, the next customer comes in looking for running shoes. By asking the right questions you determine the size and model HOKA running shoes for the customer.

When the shop closes, you clean up the counter and count the cash register. Then your workday is done, and you go home with a satisfied feeling!
 

What do we ask from you?

  • You treat customers the way you wish to be treated yourself.

  • You share our passion for swimming, cycling and running.

  • You are service-oriented and think in solutions instead of problems.

  • You are motivated to broaden your product knowledge.

  • You have an eye for detail.

  • You are organized and able to manage rental bookings efficiently.

  • You are available during the weekends and possibly during shopping evenings and holidays.

  • You just want to be one step better tomorrow than today!

 

What do we offer you?

  • A salary that is based on your experience level, educational attainment and motivation.

  • A contract for 40 hours a week.

  • Personal development through training and/or courses.

  • A company where you work together with other sports enthusiasts.

  • Very cool products to sell and you get a discount on those!

 

Are you interested in this job? Then we would like to receive your CV and motivation letter in which you indicate why you would like to join our team! You can send the information to Martijn Monster, Sales Supervisor at TRI-BIKE ARUBA through jobs@tribikearuba.com. Please note that incomplete applications will not be taken into consideration.

BIKE MECHANIC

Have you always wanted to work at the nicest, biggest, and longest running triathlon and bike shop in Aruba? Are you that enthusiastic bike mechanic who assembles and repairs bikes for our customers to make sure they are back on the road or the trails as soon as possible? Then quickly read this vacancy!

 

What may your working day look like?

At 8.40 AM you walk into the store, because at 8.45 AM we kick off with our daily team huddle. Then you get to work on the repairs that are scheduled for today.

Soon the first 'walk-ins' arrive. This means that between scheduled repairs you prepare a new bike for a waiting customer. Like all other bikes, this one also gets the maximum attention. After checking all vital points, you’ll go over it with a cleaning cloth. Great, because another customer can leave the shop satisfied on his new bike!

After your lunchbreak, the rest of the afternoon has as usual a lot of variety. Getting rental bikes ready for use, a service and a few more repairs. You end the day with a customer who comes in last-minute with a flat tire. You'll fix that. Fifteen minutes later he can happily continue his bike ride.

 

What do we ask from you?

  • You have experience in the profession as a bikes mechanic and you have experience in repairing different types of bikes, or you are eager to learn the required skills;

  • You treat customers the way you want to be treated yourself;

  • You know that only working together results in success;

  • You understand what customers want and respond to it;

  • You are motivated to broaden your knowledge through online and offline training;

  • You are flexible. Working in the weekends is no problem for you;

  • You just want to be one step better tomorrow than today!

 

What do we offer you?

  • A salary that is based on your experience level, educational attainment and motivation;

  • Personal development through training and/or courses;

  • A company where you work together with other sports enthusiasts;

  • Very cool bikes and products to work on, and you get a discount on those!

 

Are you interested in this job? Then we would like to receive your CV and motivation letter in which you indicate why you would like to join our team (and mention the position that you’re interested in)! It’s also possible to pick up an application form in our store. You can send the information to Nathan Eckmeyer, Workshop Supervisor at TRI-BIKE ARUBA through jobs@tribikearuba.com. Please note that incomplete applications will not be taken into consideration.

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Macuarima 88F, Santa Cruz, Aruba

Tel: +297 585 2734
Whatsapp: + 297 747 9180

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